PRIVACY
HHS collects the basic customer and checkout information needed to process orders, provide support, and maintain order records.
Payments are handled securely by Stripe. HHS does not store full card numbers.
Email may be used for order confirmations, shipping updates, support replies, and drop alerts when requested.
Phone numbers are collected only when a customer explicitly opts in to SMS drop alerts. Phone numbers are not collected for any other purpose.
When SMS opt-in is provided, HHS may send text message reminders before product releases. Customers can opt out at any time by replying STOP. Message and data rates may apply.
Customer information is used only for store operations, service, and communication connected to HHS.
Privacy questions or update requests can be sent to support at any time.
HHS uses cookies and similar technologies in four categories. Essential cookies are always active. Analytics, marketing, and personalization cookies require your consent and can be changed at any time using the link in the footer.
Required for the site to function — cart, sessions, and checkout flows. These cookies cannot be disabled.
Page views, product views, and session behaviour. Helps us understand how people shop so we can improve the experience. No personally identifiable information is shared with analytics providers.
Ad attribution, retargeting pixels, and marketing measurement. Used only if you consent.
Saved preferences and personalised browsing choices. Remembers settings across sessions.
Email marketing consent is collected separately during account onboarding. You can withdraw consent at any time by contacting support or using the unsubscribe link in any marketing email.
SMS drop alerts require an explicit opt-in at the time a phone number is provided. You can opt out at any time by replying STOP to any HHS text message. Message and data rates may apply.
Contact support@houseofhiddensaints.com for privacy questions.